Privacy Policy

Overview Data We Collect How Data Is Used Sharing Your Rights Security

1. Overview

Chances Casino provides information about casino entertainment, online gaming options, BC venue experiences, promotions, payments, and safer-play tools. When you browse this website or contact us, some information may be collected so the site can operate properly, remain secure, respond to requests, and improve the visitor experience.

This page is written for transparency. It describes common categories of information processed through the website and explains how visitors can manage privacy choices.

2. Information We May Collect

Information you provide

This may include your name, email address, message content, newsletter preferences, and any details you submit through contact or subscription forms.

Technical information

We may process IP address, browser type, device type, operating system, approximate location, referral URL, pages viewed, and timestamps.

Contact details used to respond to inquiries.
Communication preferences for newsletters or promotional updates.
Analytics events that help us understand which pages are useful.
Security signals that help detect spam, abuse, bots, or suspicious traffic.

3. How Information Is Used

Information is used for legitimate site operations, service improvement, visitor support, compliance, and responsible communication. For example, analytics can show whether visitors need clearer information about games, payments, bonuses, or safer-play tools.

To operate website pages, forms, and navigation.
To respond to questions submitted through contact channels.
To monitor performance, page errors, and security events.
To provide relevant content about promotions, venues, and online casino features where permitted.
To maintain responsible-gaming messaging and age-restricted access notices.

We do not sell personal information. Limited data may be processed by trusted service providers that help with hosting, analytics, email delivery, form protection, security, content management, and technical maintenance. These providers should only process information for the purpose of providing their services.

Important: External casino platforms, payment processors, identity verification tools, or app stores may apply their own privacy notices. Review their policies before creating an account or making a transaction.

5. Cookies and Similar Technologies

Cookies help remember preferences, measure website traffic, improve performance, and support security. Some cookies are necessary for core functionality, while others may support analytics or marketing measurement. You can learn more on our Cookies Policy.

6. Your Privacy Choices

Depending on where you live and which services you use, you may have rights to request access, correction, deletion, restriction, objection, or withdrawal of consent. You can also control cookies through browser settings and unsubscribe from promotional emails using available unsubscribe links.

7. Security and Retention

We use reasonable technical and organisational measures to protect information from unauthorised access, loss, misuse, or disclosure. Data is retained only as long as needed for the purpose it was collected, legal obligations, security monitoring, or dispute resolution.

8. Contact

For privacy questions, use the options listed on the Contacts page. Include enough detail so the request can be understood, but avoid sending sensitive account or payment information through ordinary email.